This Privacy Policy explains how Safe Bird Travel ("we", "our", or "us") collects, uses, and protects personal information that you provide through our website www.safebirdtravel.com ("Site"). By using this Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of personal data:
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website and to analyze site usage, such as Google Analytics and Hotjar.
- Form Data: If you use the "Schedule an Appointment" form, we collect the following personal data: name, email address, and the country where your pet birds will be traveling from.
2. How We Use Your Information
- To analyze site traffic and usage patterns.
- To process requests made via the "Schedule an Appointment" form.
- To improve user experience and site functionality.
3. Legal Basis for Processing Data
We process personal data based on:
- Consent: By submitting the form or continuing to use the site, you consent to our use of cookies and data collection.
- Legitimate Interest: We may also process data for purposes related to the performance of our website.
4. Cookies and Tracking
We use cookies for tracking and analysis purposes. For more detailed information, please refer to our Cookie Policy.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The following retention periods apply:
- Cookies and Tracking Data: Data collected through cookies (such as website visits and user interactions) is typically retained for 14 months, after which it is automatically deleted or anonymized.
- Form Data: Personal data provided through the "Schedule an Appointment" form (e.g., name, email, country) will be retained for 1 month or until the request is fulfilled (e.g., the appointment has been completed), whichever is longer, unless a longer retention period is required by law (such as tax or accounting regulations) or necessary for legal purposes.
After the applicable retention period, your personal data will either be deleted or anonymized, unless a longer retention period is required by law (e.g., for tax, accounting, or other legal obligations).
If you wish to request the deletion of your personal data before the end of the retention period, please contact us at
[email protected].
6. Your Rights
Under GDPR and CCPA, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time (for cookies and data processing).
- Opt-out of the sale of personal data (if applicable under CCPA).
7. Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, or disclosure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at
[email protected].